e-Learning: Strategies for conflict resolution
Mastering conflict resolution – your guide through the labyrinth of human relationships
Do you sometimes feel like you’re in a maze when it comes to conflict? Swap doubt for clarity! In this innovative e-learning, we navigate you through Gerhard Schwarz’s ingenious six conflict resolution strategies. From “Escape” to “Agree” – we highlight the advantages and disadvantages of each strategy and prepare you to make smart, prudent decisions. Develop your personal skills and master conflicts like a pro!
Targetgroup
Employees, aspiring and experienced leaders, lateral leadership styles, project managers – anyone who wants to take their conflict resolution skills to the next level.
Communication, conflict management
Total duration: 60 minutes
Macrolearning
For more information on booking options for e-learning courses, please contact us.
Competencies that are developed
- Perceptive problem analysis
- Penetrating understanding of conflict
- Effective conflict resolution
- Transparency as a leader
- Prudence in action
Learning objectives of the e-Learning
- Master Gerhard Schwarz's six conflict resolution strategies
- Reflect on and expand your own approach
- Recognize the strategies of your colleagues and employees
- Perfect the "consensus" as the ultimate conflict resolution
Methods in e-learning
- Moderated videos
- Learning questions
- Real-world exercises
- Interactive elements
- Transfer tasks
- Key messages and
- knowledge quiz