Webinar: Active Listening for Customer-Centric Success
Ready to amplify your sales game? Master the art of ‘Active Listening’ and turn every conversation into a goldmine of insights. Understand unsaid needs, read between the lines, and drive customer-centric solutions.
Target group
Sales Executives, Mediators, Advisors, and anyone in a sales leadership role within the organization
Competences which will be developed
- Strategic Foresight
- Entrepreneurial Mindset
- Network Thinking
- Proactive Strategy
Learning objectives
- Deploy active listening to decode customer needs
- Employ laser focus to catch even the unsaid
- Leverage active listening for smarter strategy
- Unearth hidden messages for customer-aligned action
- Sharpen your hearing to deliver what customers crave
Methods
Say goodbye to boring, lecture-style webinars! Our sessions are action-packed and hyper-interactive. Alongside quick, powerful insights from our trainers, you’ll get personalized guidance through real-world scenarios. Participation isn’t just encouraged—it’s essential.