Leading the conflict conversation
Unresolved conflicts are poison for the working atmosphere and work productivity. Yet most conflicts can at least be defused, if not eliminated, with the help of a conflict conversation and appreciative communication. In this webinar, participants will learn how to prepare for conflict talks, how to conduct them effectively and how to ensure that the agreements reached are ultimately adhered to.
Employees who frequently work in teams; junior managers and employees with acute needs; employees with an interest in appreciative communication.